|How to Place an Order,
Wholesale & Warranty Information
To expedite an order, please e-mail your order to email@example.com and be sure to enclose any information on size or preferences, plus mailing address, so the shipping can be calculated. You will be e-mailed a properly totaled amount. If there are any questions about the order, you will be contacted via e-mail. Most shipping is done via U.S. Postal Service. Suzanne loves to receive feedback and is happy to service all products that she makes.
All transactions are in U.S. Dollars only. If there is any charge for converting or collecting on a non-standard payment option, the customer must settle this fee in full before receiving the order. Please see below for the easiest options.
Some substitutions on components may be necessary from time to time due to availability. Each piece is personally hand-crafted from scratch by Suzanne, so please understand that it often takes as much as 4 to 6 weeks to complete each order. Special arrangements are made during peak periods and for particular circumstances.
Average cost for mailing within the U.S. is
about $7.50 Priority Mail for all jewelry orders. You will receive a
shipping receipt with a tracking number in your e-mail.
If you send a personal check, I don't typically deposit the check until the order is ready, but I will have to withhold shipping the item for an additional week until your check clears.
SPECIAL NOTE: When you contact me regarding a
purchase, please check to make sure you DO NOT have the filter on your
e-mail service set to "exclusive" to keep me from being able to reply. This
keeps me from being able to check with you on critical information
concerning your order. I will not bug you and I will not sell your e-mail
address to any spam list.
WHOLESALE TO THE TRADE
Turtle Island Creations does a lot of wholesale business. Proof of operating an actual registered business and a copy of the tax resale number are requirements.
Please note that there is a $100 minimum per order to get wholesale pricing. The reason for the minimum is three-fold: (1) it is very important that the reseller has personal experience with this product line, (2) I pay minimums each time I order supplies, and I stock a wide range of supplies; and (3) I am not trying to flood the market with my own work. I do not drop ship. That isn't to say that I will not ever drop ship, but I will make the determination on an individual basis.
A CHANGE IN POLICY:
CONDITIONS OF SALE & WARRANTY
Please understand that these jewelry pieces are really TOOLS for spiritual unfoldment. In order for a person to get the personal "good stuff" to come to the fore, he usually has to dredge up and deal with the nasty little issues that have been impeding his progress. It is very common that after the initial few days of euphoria after putting one of these pieces on, a person may experience their issues being brought to the forward in a very obvious way. Reports of suddenly attracting (or finally noticing that they attract) people of a certain stripe, or certain experiences, are common. This can be irritating.
If all you see is "pretty jewelry" when you look at these things, and if you truly do not desire to work on your own core issues, you really should NOT be buying these products. You will be disappointed. You may even be cheesed-off.
If you are "on the path" and really want to get to the nitty-gritty of doing your inner work while shielding yourself from negative energies, then this is the stuff for you. You can't be afraid of your thoughts and feelings and still be on a path of spiritual development.
If you are not satisfied with the merchandise, the purchase price MINUS PAYPAL FEES and SHIPPING will be refunded by check after the piece is returned in good condition.
If a piece has been damaged in the course of months or years of normal wear, repairs are available... often for only the cost of shipping and required materials... this service is considered an honor. Higher costs are incurred in cases of abuse. See "Jewelry Care" page for tips.